About Us

improving digital business outcomes

We help B2B, B2C and channel focused organisations to drive revenue, save cost and optimise digital customer experiences. We are a rare mix of talent. As a fully integrated agency we can provide strategic, creative and technical expertise for any type or combination of digital, cloud or software project where the focus is on delivering successful business outcomes.

the management team

Tim McMillen
Tim McMillen Director
Tim McMillen Director
Tim McMillen

Tim has over 15 years experience working with leading consumer brands online. With expertise covering all areas of best in class website delivery (including usability & user insights, business strategy, design and technology delivery), Tim is known throughout the industry as a highly valued and respected addition to any website project team. Tim's design and branding roles have included working as Lead Designer – from day one – on B&Q's industry leading website, www.diy.com. Other creative or web projects that he has been involved in have been for companies like Majestic Wine, Kingfisher, RS Components, Javelin Group and hybris to name just a few.

John Pearson
John Pearson Sales Director
John Pearson Sales Director
John Pearson

John is an experienced business leader, passionate about helping clients achieve the business outcomes they are seeking from their digital aspirations. He has worked for 20 years in the CRM software arena and most recently built one of the leading UK Microsoft Dynamics CRM practices serving mid-market and enterprise businesses. He has served on the CRM advisory board at Microsoft and remains an enthusiast helping clients engage effectively with their customers.

Matt Quinn
Matt Quinn Director
Matt Quinn Director
Matt Quinn

Matt is a practical and pragmatic Enterprise Digital consultant specialising in working with companies to help them make the most of Digital across Web, Mobile & business applications. With expertise in Cloud Computing to help deliver experiences that integrate across channels and a background in Business Intelligence & Systems Integration, Matt's focus is to help customers plan and deliver effective, practical solutions to quickly evolving business needs.

Andy Meegan
Andy Meegan Creative Director
Andy Meegan Creative Director
Andy Meegan

Andy's expertise spans a diverse range of skills including digital, print, and interactive media. He is an intensely driven and seasoned professional committed to providing highly creative, unique and distinctive work that is on brand and on time.


Ben Savage
Ben Savage Technical Director
Ben Savage Technical Director
Ben Savage

During the last 15 years of professional development, Ben has developed solutions using a range of Microsoft technologies in a wide range of industries ranging from Oil and Gas to Food Retail. With a focus on delivering what the client needs, Ben has worked to deliver robust, innovative solutions the web and Windows. His broad experience means he can bring a range of views and options to the table, giving him the ability to choose from many ways to solve a particular problem to ensure the most effective solution to meet the requirements.


Nicola Burridge
Nicola Burridge Delivery Manager
Nicola Burridge Delivery Manager
Nicola Burridge

Nicola has over 10 years experience working with leading private and public sector clients online. With areas of expertise covering all areas of project delivery (including requirements gathering, risk & issue management, impact assessment and change management), Nicola is known throughout the project management community as a valued and respected addition to any management team. Nicola's role as Delivery Manager at profound is an integral one to the project delivery process and studio resource management, Nicola's focus is to help our customers implement and maintain solutions to improve their online presence.

John Hyde
John Hyde Development Manager
John Hyde Development Manager
John Hyde

John has over 16 years of software development experience working in small and large organisations, with a proven track record in delivering highly complex software from inception through to implementation. With expertise in AGILE delivery and a passion for quality, John ensures that the project is developed to the highest quality.


some of our clients